OUR TEAM • CLINICAL SERVICES

Julie Glenn

Chief Information Officer

BS, Information Systems Security & Information Assurance Associate Degree, Information Technology

20+ Years Experience in Technology, Digital Operations & Content Systems – Julie Glenn is the Chief Information Officer at Heart to Heart Adoptions, where she leads technology strategy, digital operations, website development, and content systems that support birth parents, adoptive families, and adoption professionals nationwide. With more than 20 years of experience in technology leadership, project management, and digital transformation, Julie specializes in creating accessible educational resources and digital experiences that help families navigate complex decisions with confidence. She works closely with Heart to Heart’s licensed counselors, adoption specialists, and leadership team to ensure website content is accurate, helpful, and aligned with current adoption practices and agency standards.

AT A GLANCE

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Role

Chief Information Officer

Credentials

BS, Information Systems Security & Information Assurance Associate Degree, Information Technology

Experience

Julie has led technology, product, and digital transformation initiatives across healthcare, education, SaaS, and nonprofit organizations. Her background includes leadership roles at Heart to Heart Adoptions, University of Utah Health, Relias, OnCourse Learning, Stringham Schools, and Coppermoon. Her expertise includes website architecture, CRM and CMS implementation, SEO and Answer Engine Optimization (AEO), enterprise systems, workflow automation, digital operations, and cross-functional team leadership.

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Department

Executive Leadership | Technology & Digital Strategy

AREAS OF EXPERTISE

  • Digital Strategy
  • Technology Leadership
  • Website Development
  • Content Strategy
  • Search Engine Optimization (SEO)
  • Answer Engine Optimization (AEO)
  • Content Management Systems (CMS)
  • Customer Relationship Management (CRM)
  • Digital Transformation
  • User Experience (UX)
  • Workflow Automation
  • Project & Program Management
  • Platform Modernization
  • Information Architecture
  • Cross-Functional Team Leadership

MEMBERSHIPS & AFFILIATIONS

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Education & Training

Bachelor of Science

Computer and Information Systems Security / Information Assurance

University of Phoenix

 

Associate Degree

Information Technology

University of Utah

I believe people facing important life decisions deserve clear information, compassionate support, and resources they can trust. My goal is to help make adoption information easier to understand and more accessible for every family we serve.

— Julie Glenn,
Chief Information Officer
Executive Leadership | Technology & Digital Strategy
ARTICLES BY Julie Glenn